Unwrapping 2025
at MyQ

What follows is a connected look at how 2025 moved at MyQ; how ideas showed up early, evolved over months, and stacked into something meaningful.

You’ll see familiar names, features, events. But more importantly, you’ll see the progress we have made over the year. How January set the tone. How spring shifted priorities. How autumn pointed clearly toward what’s next.

January opened on a high note. As 2024 wrapped up, MyQ appeared on the cover of Print IT Reseller Magazine, followed by a two-page feature focused on MyQ X 10.2. The attention wasn’t about novelty; it centered on personalization done right. Nothing flashy, but thoughtful adaptability.

That theme of practical refinement continued. MyQ Terminal Themes returned, redesigned with purpose. Administrators gained the ability to shape a branded, intuitive terminal experience directly from the MyQ web administration portal, no external tools, no extra layers. Clean inputs. Predictable outcomes.  

January also expanded MyQ’s hardware ecosystem. Epson DS-800 and DS-900WN scanners became fully supported within MyQ X, alongside the release of a new MyQ X terminal for Lexmark. These weren’t isolated announcements; they reinforced a clear message early in the year - MyQ was leaning into flexibility, not assumptions.   

By February, that flexibility showed up in the product itself. The public beta of the latest MyQ 10.2 terminals went live, introducing a refreshed interface and usability upgrades shaped around real workflows. Less visual noise. Clearer navigation. 

At the same time, MyQ teams were on the ground supporting partners and customers across India, the UK, and the US. Different regions, different infrastructures, same underlying questions. How do we simplify print environments without sacrificing control? How do we stay secure without slowing people down? The answers weren’t theoretical, they were shaped through conversations, troubleshooting sessions, and real deployments. 

In April, especially on the cloud side. The latest MyQ Roger update for Kyocera focused on solving the everyday frustrations of print infrastructure - security concerns, administrative overhead, mobility challenges without overcomplicating the solution. Cloud-based, yes, but grounded firmly in real IT environments where simple usability matters. 

April also marked a meaningful shift in how assistance shows up for users. ChatGPT integration in MyQ Roger went live for end users signing in with Personal Accounts.  

By May, compatibility became a recurring theme. HP and Epson devices were now fully supported on MyQ X 10.2, reducing friction in mixed-device environments that rarely fit neatly into one vendor’s ecosystem. At the same time, MyQ made its presence felt at HP TechU 2025, joining conversations that looked beyond immediate releases toward the long-term shape of print and document workflows. 

Customization also deepened in May. Terminal actions became more configurable, individual button backgrounds, custom icons (including cloud services), layouts designed to guide users intuitively. 

The came July, when MyQ was selected as the print management partner for Katun Corporation. Partnerships like this aren’t won through single features or quick wins. They’re built over time - through reliability, consistency, and a shared understanding of where things are headed. July made that visible. 

By September, the conversation shifted towards the future. MyQ neXt Showtime set the tone, followed closely by PrintSharing in MyQ Roger, the release of MyQ X Patch 15, and the unveiling of MyQ neXt itself. Alongside these developments came the opening of a new MyQ HQ, a physical marker of momentum that had already been building for months. Forward-looking, but grounded. 

October expanded that conversation globally. MyQ Showtime Dubai brought partners together around what’s next, while GovWare Singapore 2025 placed MyQ squarely in discussions where security, compliance, and scalability aren’t optional, they’re expected. 

As November arrived, the year began to close with recognition and reinforcement. Keypoint Intelligence Pick Award along with nominations for "Hybrid Working Solution of the Year" and "Innovation" by PrintIT awards 2025 validated the work being done across the platform. A new MyQ & Stripe integration simplified financial workflows. AI Agent Partner Support moved from idea to reality. The Partner Portal received updates shaped by real usage, not assumptions. 

Over the year, MyQ X delivered 69 device certifications, 143 bug fixes, 48 changes, 76 improvements, and 10 security enhancements. MyQ Roger followed with 24 bug fixes and 22 improvements of its own. 

Looking back, 2025 wasn’t about a single breakthrough moment. It was about steady momentum - listening closely, shipping carefully, improving relentlessly. About choosing long-term trust over short-term noise.  

"What gives me confidence heading into the next year isn't any single release, but the way our teams work together. Listening closely, improving deliberately, and staying focused on what actually makes life easier for our customers".

Kristián Samler, COO 

As the year winds down, we want to thank our partners, customers, and teams across time zones who shaped this journey with us. We hope the weeks ahead bring slower mornings, lighter inboxes, and time well spent with the people who matter most.  

Happy holidays from all of us at MyQ and here’s to what we’ll build together next.