Professional
Services

MyQ can provide support in your journey from project planning to full-scale deployment, addressing unique challenges and requirements of your organization.

Professional 
Services

Support to succeed

Pressing “print” may seem simple, but it begins a series of complex tasks.

The seamless MyQ user experience is backed by a dedicated team of technical experts within MyQ and our network of partners. Given the differences between individual multifunction printers, network architectures, and the diverse skill sets present within IT departments, customers often need help with specific challenges to fully experience the value and benefits of MyQ products.

Services tailored for you

Our value-added professional services provided by MyQ and select partners are designed to ensure your success as our valued customer. These services focus on the crititcal support needed to seamlessly transition from project planning to full-scale deployment, including structured support, tailored customization, and in-depth technical training to meet the unique demands of your organization.

Professional services
available

Architecture and Design​

Architecture and Design​

Presales solution architecture and solution design

Installation and Configuration​

Installation and Configuration​

Installation, upgrades, and high availability

Project 
Management​

Project
Management​

Delivery of project workstreams on-time and in-budget

Training

Training

Deployment, system configuration, and feature utilization

Change 
Management

Change
Management

Organizational change management to facilitate smooth solution adaptation and user engagement

Card Reader
Customization

Card Reader
Customization

Tailored configuration profiles for card readers to meet specific client requirements

Payment Gateway
Integration

Payment Gateway
Integration

End-to-end management of payment system integration, including selection, planning, implementation, and training

Reporting and
BI Customization

Reporting and
BI Customization

Custom report templates and BI tool integration for actionable insights

MyQ Customer Care

Zajištění softwaru

You'll always keep your print environment up-to-date. You get free updates, security patches, and skilled support.

End-of-Life Policy

If any MyQ product gets discontinued, you'll know about it well in advance. Of course, we'll offer you an alternative solution.

End User License Agreement (EULA)

As every service does, MyQ  has its rules of use. They contain the details on how we process data, the definition of provided services, and more. 

Kontaktní prodej

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