Terms of Use

Terms and Conditions of Using this Website

Last updated: 21 January 2020


Please read these Terms of Use and Privacy Policy ("Terms", "Terms of Use") carefully before using the http://www.myq-solution.com and https://community.myq-solution.com websites (hereinafter jointly referred to as "Websites") operated by MyQ, spol. s r.o. ("us", "we", "our", or “MyQ”).

By accessing or using the Websites, you agree to be bound by these Terms. If you disagree with any part of the Terms, please stop using the Websites.

Copyright and other intellectual property

The Website contains copyright material, trade names and marks and other proprietary information, including, but not limited to, text, software, photos and graphics, and may in future include video, graphics, music and sound. This material is protected by copyright law, registered and unregistered trademarks, database rights and other intellectual property rights.

Privacy and data protection

Your right to privacy is important to us. Below we explain how we collect and use personal data, how we protect this information and what your rights are relating to the information that we hold.

Data protection - any personal data we may collect from you will be used in accordance with the General Data Protection Regulation (GDPR). The information we hold and process is used to enable us to administer, support, improve and develop our business generally as well as to manage our relationship with you effectively, lawfully and appropriately.

What data do we collect and process?

You may choose to give us your personal information (name, telephone number and email address) through our Website when you sign up to receive our newsletters or ask us to contact you.

If you fill in our contact form, we will only use your details to answer any query you have raised or question you have asked. Your details will not be passed on to any third party. Your details will not be added to our newsletter distribution list unless you specifically ask to be added.

Cookies – most websites you visit will use cookies to help to improve your experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

This Website keeps track of standard internet log information and details of visitor behavior patterns to better understand website usage and to help us to improve our services for users. This information is collected by cookies. The cookies used do not identify individual users and we do not make any attempt to find out identities of those using our websites.

You may refuse the use of cookies by adjusting the settings of your web browser, however, please note that if you do this you may not be able to use the full functionality of this Website.

By using this Website, you consent to the use of cookies and use of the data they provide.

Below is a list of all cookies and IP trackers used on webpages:

Provider: Google Analytics

Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Please read the Google Privacy Policy for more information.

Provider: SalesForce Pardot

Purpose: Pardot tracks visitor and prospect activities on our website and landing pages by setting cookies on browsers. Cookies are set to remember preferences (like form field values) when a visitor returns to your site. Pardot also sets a cookie for logged-in users to maintain the session and remember table filters.


We may also consult publicly available sources of information, such as information found through Google and other internet searches, the Companies House Register, or information published in articles, newspapers or blogs which provide personal data about you.

In most cases, the information that we hold will be provided by you directly. This may be information that you provide when you correspond with us by phone, e-mail or in meetings, through business cards provided by you, through contractual arrangements, or in other ways during our business relationship with you. You might also give us personal data when you participate in meetings or other events which we arrange. The personal information you give us may include, for example, your name, address, e-mail address, and phone number.

If you apply to work for us, we may need to collect other personal data from you, including for example, information about your education, qualifications and training, work experience and employment, salary and financial information.

How do we use your information?

We primarily use your personal data for our legitimate business interests; for example to agree and quote for potential work, to provide our services to you, to carry out market research as part of our consultancy services, or to communicate with you in response to your correspondence with us.

We may also use your data in order to prepare partner accounts in our database for you.

We will only use your data to send you our newsletters and marketing about our services if you have given consent for us to do so. This consent may be withdrawn at any time.

In some cases, we need to process your data to ensure that we are in compliance with our legal or statutory obligations.

Information gathered through cookies, email click-trackers and similar technologies are used to measure and analyze information on visits to our websites to improve the website experience for visitors.

How long do we keep your personal data?

We keep your personal data for the duration of our business relationship and whilst there may be a continuing legitimate business interest to do so.

If you provide your information as part of a recruitment purposes or as a speculative application, we will retain this data to help us to address our future staffing requirements. You may be contacted regarding alternative opportunities, but can request that your details are not retained at any time by emailing careers@myq-solution.com (read more on this page).

If you wish to know more about MyQ's Data Processors and about the branches (subsidiaries, affiliates) that may also participate in processing your data, please visit MyQ Data Processors & Affiliates.


Parts of our Website allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Website, including its legality, reliability, and appropriateness.

By posting Content to the Website, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Website. You retain any and all of your rights to any Content you submit, post or display on or through the Website and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Website, who may also use your Content subject to these Terms.

You agree to keep all records necessary to establish that your Content does not violate any of the requirements this clause and make such records available upon our reasonable request.

We reserve the right to modify or remove any Content at any time.

You acknowledge and agree that all Content you provide on the Website will be publicly available information and you bear the risks involved with such public disclosures.

Links to Other Web Sites

Our Website may contain links to third-party web sites or Websites that are not owned or controlled by MyQ. MyQ has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or Websites.


We may change this privacy policy from time to time as a result of changes to legislation or our business practices. Any changes we make will be displayed on our website and will be notified to you by e-mail or otherwise. You can find the most up-to-date Terms on the website.

Contact Us

If you have any questions about these Terms, please contact us at info@myq-solution.com.

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