MyQ X 10.2 enters Long-Term Support as innovation continues with 10.3

Since the first beta release in March 2023, MyQ X 10.2 has grown through continuous development, customer feedback, and product improvements into one of the most feature-rich releases. Today, nearly 8,000 MyQ X 10.2 servers are running worldwide, supporting organizations across a wide range of industries and deployment scenarios.

Going forward, version 10.2 will continue receiving security updates, vulnerability patches, and maintenance improvements, while all new features and functional enhancements will be introduced in MyQ X 10.3. 

MyQ X 10.2 by the numbers 

Over the course of its development, MyQ X 10.2 has continued to evolve through regular releases, new capabilities, and ongoing refinements driven by customer and partner feedback. 

Here’s what the journey looked like: 

• 25 releases delivered, with additional maintenance patches continuing as part of Long-Term Support 

• First Beta: March 31, 2023 

• First Release to Market (RTM): May 31, 2024 

• 3,475 development tasks completed throughout the release cycle 

• Nearly 8,000 MyQ X 10.2 servers deployed worldwide 

• 1,392 release notes published from Beta through Patch 25 

• 1,483 pages of documentation across all supported languages 

• More than 1.8 million characters written in the English documentation alone 

• 148 stress headaches (unofficially) induced along the way  

Built around real-world workflows

Throughout its lifecycle, MyQ X 10.2 introduced improvements across nearly every area of the platform, helping organizations simplify administration, strengthen security, and create more intuitive document workflows.

Smarter printer deployment 

One of the biggest additions was Printer Provisioning Profiles (3P), introducing a new way to deploy printers based on user identity, location, devices, and network ranges.

Instead of relying on scripts and manual installations, administrators can automatically assign the right printers, queues, and print settings to the right users, reducing administrative effort while improving the user experience.

Stronger Microsoft ecosystem integration

MyQ X 10.2 delivered significant improvements for organizations using Microsoft technologies, including: 

• Seamless Single Sign-On with Microsoft Entra ID 

• OpenID Connect (OIDC) support 

• Improved SharePoint Online browsing 

• Better OneDrive for Business integration 

• Multi-tenant Microsoft 365 support 

More personalized user experiences

Making document workflows simpler for users remained a key focus throughout the release.

MyQ X 10.2 introduced: 

• Fully customizable terminal actions 

• Custom colors and icons for terminal buttons 

• Favorite Actions for frequently used workflows 

• A refreshed embedded terminal interface 

• Simpler ID card registration 

• More flexible HTML email templates 

• Personal address books available across embedded terminals

Together, these improvements help organizations tailor the user experience while reducing training requirements and everyday friction.

Modern payment experience

Stripe integration brought a simpler way for users to recharge printing credits through the MyQ X Mobile Client.

Whether using a credit card, Apple Pay, Google Pay, bank transfer, or local payment method, users can securely recharge credits in seconds while organizations benefit from a globally scalable payment platform. 

Continued investment in security

Security continued to be a major focal point throughout the 10.2 lifecycle.

Enhancements included: 

• Temporary PINs 

• Kerberos authentication 

• OpenID Connect support 

• Continuous penetration testing

Combined with MyQ’s secure authentication, auditability, and document workflow controls, these improvements continue to strengthen document security across modern IT environments.

Continuous platform improvements 

Beyond the headline features, MyQ X 10.2 introduced a wide range of enhancements, including:

• Chromebook Client support 

• Google Workspace synchronization 

• IPv6 support 

• IPP Everywhere 

• Distributed cloud connections 

• Embedded upgrades with zero downtime 

• Improved log search 

• Better fallback printing and client spooling 

• Easier cloud storage integrations for OneDrive and SharePoint Online 

• Duplicate terminal actions for faster configuration 

MyQ X 10.2 enters Long-Term Support

As development moves forward, MyQ X 10.2 now transitions into its Long-Term Support (LTS) phase.

Customers running version 10.2 can continue to rely on a stable and fully supported platform while receiving: 

• Security updates 

• Vulnerability fixes 

• Maintenance patches 

• Stability improvements

No additional feature development is planned for version 10.2, allowing our teams to focus on maintaining a secure, reliable platform for organizations. 

Looking ahead to MyQ X 10.3

While the work on MyQ neXt continues, we know our partners continue to share valuable ideas, feature requests, and feedback through the MyQ Community.

Rather than waiting for the next generation of the platform, MyQ X 10.3 will continue delivering many of those requested improvements, ensuring customers benefit from ongoing innovation while MyQ neXt continues to take shape.

Version 10.3 becomes the next step in the MyQ X journey, bringing new functionality based on real-world customer needs while maintaining the stability organizations expect from the platform.

Thank you

As MyQ X 10.2 moves into Long-Term Support, we’d like to thank every customer, partner, and community member who shared ideas, tested new capabilities, reported issues, and helped improve the platform over the past two years. 

Innovation now continues with MyQ X 10.3, while MyQ neXt moves steadily closer.