Together against
COVID-19

Now more than ever, we work to be
the solution you can rely on.

Be contactless,
but still in touch.
Stay tuned
to MyQ news!

Together against
COVID-19

We take the current situation the world finds itself in very seriously, and feel it is our duty to keep providing all our services to their full extent, so that our customers can rest easy that MyQ won't be adding to the list of worries they may be struggling with at the moment. We work on both keeping MyQ stable and continuously improved.

MyQ Isn't Going
Anywhere

The MyQ Team has now returned to the office, so all operation runs without difficulty.

All these activities are running, untouched by the COVID-10 crisis:

  • Product development
  • Product support
  • Sales & marketing support
  • Presales activites and training
  • All branches are open – reach us online

Even though the situation is normalising in the Czech Republic, we still keep in place the most important anti-virus measures, such as having a disinfectant at every work station, providing free face masks, opening doors automatically (where possible) or contactless printing. 

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How to Stay Safe

Just a quick recap of some tips to keep in mind if you have to go to work nowadays.

There isn’t a single person left on the planet whose life hasn’t been touched by the ongoing coronavirus crisis. People in the most affected countries have been forced to retreat behind the doors of their homes to slow down the spreading of this disease, and entire companies are trying to stay on top of the impending threat of business collapse by transferring their staff to home office mode. And we can’t even see the end of the tunnel yet.

Although the pandemic has brought people together in more than one way and united entire nations against a common enemy, the main precautionary measure is isolation, steering clear of public places, and avoiding contact with objects of common use. If you are one of the people still working in the office, a multifunction printer may be one of these objects.

Steering clear of COVID-19

  • Washing hands regularly can really go a long way – the 20-second rule is there for soap to be able to break through the virus' protective membrane
  • Wear a face mask to help stop the spread of the virus
  • Keep a safe distance from other people (1.5 – 2.5 m if possible)
  • Mainly look out for older people and people with other diseases
  • Use modern technology to order groceries, work online and even print contactless
covidak

Contactless MyQ

Tips for our customers how to print contactless. It's easy and free – just follow these steps.

MyQ allows for contactless printing, which means you can still work with physical documents without needing to actually touch the printer or the panel (terminal). One method is using their ID card for logging in, and the second is printing with the MyQ Mobile App.

Set up Contactless MyQ following these friendly step-by-step instructions.

Setting Up ID Card Login

To make the ID card method available to users, your company IT admin will need to go through a few simple steps to set it up:

  1. Go to the MyQ Web Admin Interface and click on MyQ → Settings → Configuration Profiles.
  2. Select your configuration profile, click Edit, and on the right-side panel in the Terminals section, select ID Card as the Login Method and click Save.
  3. After saving, confirm the printers’ remote re-activation and wait for the setup to finish.
  4. Go to MyQ → Settings → Printers and in the General section, tick and save the option Print all jobs after logging in. Users can now send a job to a queue, swipe their ID badge on the printer’s card reader and all jobs are printed right away.

*The Print all Jobs option may not be supported by all printer manufacturers.

dr daniel card (1)

MyQ Mobile App

Adding safety to freedom and flexibility.

You can also use the second method of contactless printing via the MyQ Mobile App.

For a truly contactless login, the IT Admin first needs to limit login methods to ID card and mobile authentication only – then you directly see the device’s unique QR code on the panel display.

If by any chance the device of your choice doesn’t have a panel or the panel cannot display QR codes, it’s easy to generate a QR code, print it and stick it to the printer, so other people can scan it too. Just have your Admin go to MyQ → Printers, right-click on the printer and select Print QR code. QR codes can also be generated in bulk, by selecting all printers with Ctrl+A, and then right-clicking.

All that’s left is for the user to get the MyQ Mobile App (from App Store or Google Play), open it on your phone, scan the QR code off the printer, enter your login and tap Next. 

The app will then remember you (unless you manually log out) and allow you to either upload a document directly from your phone – in which case you will be able to set your printing preferences, such as color or B&W, simplex or duplex, or assign projects if needed – or choose from jobs that have already been queued under your login. Print by selecting a printer from the list of devices in the app, or scan the QR code once again – and voilà. 

Using a contactless method of printing might well take one item off your list of things to worry about when trying to avoid the virus today. If it’s not possible for you to #stayathome, we hope this will help you stay safe & stay healthy! 

To get to know MyQ Mobile App better, take a look at our interactive MyQ Showcase!

Sophie mobile 3

 

 

Don't forget that every crisis must end one day, and as the Czech idiom goes, "Všechno zlé je k něčemu dobré" – every cloud has a silver lining.

We at MyQ are certain that we will all come out stronger and better on the other side of the pandemic.

Stay safe!

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